There is one
simple tool with great impact to any restaurant business setup, the manager log.
Because it is really simple, many restaurant setups have often taken it for
granted. So why is it really important?
First it’s an
important tool used to improve communication. You can use it to hold your
management team accountable. This is because the manager log is all about
getting your team to read from the same page.
It allows your
management team to be up to date with every slightest thing that is taking
place in the restaurant. From a simple sick off, repair to the ladies room, new
stock arrivals, to demise of an employee the manager’s log will keep the team
well aware on every progress in each one.
Additionally, in
case of a new policy or procedure, each and every one of your managers can be
brought up to date. All they need to do is read the manager’s log. This works
for them even if they were on off days.
However, when it
comes to communication; a manager’s log encourages your team to pay attention
and be aware of what’s important.
Today, the manager
log has taken on several different forms across the years. From the manual from
spiral notebooks to customized restaurant software,
the change has made it much more flexible.
Now you can
easily program your software based manager log to ask the questions that are
important to you. You can even structure the system to feed in sales by meal
period, covers by shift, and labor numbers among other things.
The proper use
of a manager log changes your management culture and fosters improved
communication. You don’t have to chase down your managers for information
anymore. This saves time and harnesses your synergy.
Your will
understand exactly what is important and always strive to provide you that
information as required by your systems.
Finally it
improves accountability. You can easily evaluate the understanding of your
employees on how to use the system and suggest improvements or trainings where
necessary. This will easily improve efficiency, boost your performance, and
increase your profit margins too.
